Who runs Remelia
Remelia is a trading name of Misheli Ltd, a company registered in England and Wales (company number 13292776), with its registered office at 11 Llys Eithin, Northop Hall, Mold, Clwyd, CH7 6GL. Misheli Ltd is registered with the Information Commissioner’s Office, reference ZC250015.
These terms are an agreement between you and Misheli Ltd about using this website, Remelia’s app for children and its app for grown-ups. To ask anything about them, email info@remelia.co.uk.
Accounts are for grown-ups
An account is for a parent, carer or other grown-up aged 18 or over. A child does not need an account: they practise in the app on a device a grown-up sets up. The app asks our server for their questions, with no name and none of the child’s answers in the request. Their record stays on that device unless a grown-up links it to their account.
If you link a child’s device, you are the grown-up responsible for that child’s use of Remelia, and you should only add a child you look after. Keep your password to yourself, and tell us at info@remelia.co.uk if you think someone else has used your account.
What it costs
Yes, for now. Remelia is free while we make sure it works well for families. We will introduce a price later; we will tell you in Remelia Parents and by email well before anything changes, and nothing will ever be charged without you choosing it. Families who join while it is free will get a period of free use after a price is introduced; we will say how long when we announce the price.
What we do and do not promise
Remelia helps a child practise what school teaches and what entrance tests ask. It cannot promise any exam result, any score or a place at any school. Remelia is not connected with any school or exam board, and none of them has checked it.
We work to keep the apps running and every question right, and we check each question’s answer before it is used. Even so, the service may sometimes be unavailable, and a question may sometimes be wrong. If you find one, flag it in the app or tell us at info@remelia.co.uk, and we will put it right.
The questions
Every question, passage and practice paper is written by Remelia in the style of an exam, from what schools and test makers publish about their tests. None is copied from a test paper, and a practice paper is practice, not the test itself.
The questions, the words and the pictures on this website and in the apps belong to Misheli Ltd or are used with permission. You may use them for your own family’s learning, and print them for that.
Using it fairly
Please do not:
- copy, sell or publish the questions or the site’s pages, in bulk or as your own;
- use automated tools to collect questions or pages from the website or the apps;
- try to get into an account that is not yours, or into parts of the service that are not meant for you, or do anything that puts its security or its working at risk;
- add details about a child you do not look after, or about anyone else without the right to.
If an account is used in one of these ways, we may pause or close it. We will tell you why by email, unless the law stops us.
Ending your account
You can stop using Remelia at any time. In the app for grown-ups you can download a copy of everything your account holds, and delete one child or the whole account. To delete the account, press the Settings button, choose Your account and plan, then Delete your account.
A deleted child or account is kept for 30 days in case you change your mind, then deleted for good, and our own backups are overwritten within 35 days after that. Each child’s device keeps its own copy until a grown-up deletes it there. To do that, open For grown-ups, press the Settings button and choose Devices and data. The privacy notice says what is kept and for how long.
If we ever close Remelia, we will tell you by email well before, so that you can download a copy first.
Changes to these terms
We may change these terms when the service changes or the law does. The date at the top of this page says when they last changed. Before a change that matters to you takes effect, we will tell you in the app for grown-ups and by email. If you do not agree with a change, you can delete your account.
The law
These terms are governed by the law of England and Wales, and its courts may hear any dispute about them. If you live in Scotland or Northern Ireland, you may also bring a claim in your own courts. Nothing in these terms takes away your rights under consumer law.